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Product Family

Vertiv™ Power Assurance Package

Managing your small, remote, or dispersed mission-critical IT sites is a major challenge. While outages are not an option, neither is sacrificing your busy IT staff to set up and maintain UPS systems. Vertiv’s Power Assurance Package delivers convenient and cost-effective support for power delivery to your small IT sites.

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Best Suited For:
  • Banking, Financial and Insurance
  • Data Center/Colocation/Hosting
  • Education
  • Government
  • Healthcare
  • Retail and Wholesale

Benefits

Assured critical power delivery happens with continuous oversight of the UPS in your small, remote, or dispersed IT site
Optimized use of your IT staff is possible when external experts set up and maintain your small UPS systems
Simplified small site UPS deployment and maintenance is achieved through a network of factory-authorized technicians
Improved protection for your IT investment is the result of combining a leading UPS and comprehensive protection plan with expert service

Features

Comprehensive protection plan provides 100 percent labor, travel, and parts coverage for equipment maintenance, repair, and replacement for five years
Installation and startup is performed on site by factory-authorized technicians giving internal IT staff more time to attend to other tasks
Removal and disposal of existing equipment is done in accordance with regulatory requirements
On-site support includes emergency response on system failure and preventive maintenance visit (for greater than 5 kVA systems)
LIFE™ Services (optional) provides expert remote oversight and proactive emergency response
Comprehensive reports detailing service histories are easily accessible via an online customer portal to aid inventory tracking and financial planning 

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Products Support Contacts

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(UPS HIRE) Support for Products Purchased Directly from Vertiv (Email)
United Kingdom
Service areas of focus: Project Services, Performance Optimization Services, Training, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management, Generator Services
Amanzi Telecom/QTEinstall (for ATC)
+254 738712143
Delta Corner Towers, 13th Floor, Westlands Nairobi Kenya
Service areas of focus: Project Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Spare Parts and Parts Management
Beijing Service Center 北京客服中心
+86 010-65167155
北京市朝阳区东三环北路甲26号博瑞大厦A座1301室 北京 100026 China
Service areas of focus: Project Services, Performance Optimization Services, Emergency Response, Preventive Maintenance, Preventive Maintenance for Industrial Applications, Remote Services, Spare Parts and Parts Management
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